It is the goal of Heights Enterprises to deliver the highest quality of service on the time allotted as possible. Our reputation is paramount and is on the line whenever we choose to sub out the work to others. When we sub-contract we expect our subs to share in that goal too.

In order to insure we are all on the same page, we have developed a few rules that apply to all contracts we let. These rules are meant to insure uniformity and consistency and help everyone work efficiently. Our goal is to head off problems before they become problems and to work cooperatively. If you have a question or are uncertain, a phone call can probably make things right.

Rules:

• Unless stated otherwise in writing, these terms and conditions supercede all contract terms. These are the conditons upon which a work order or contract has been awarded whether in writing or not.
• The sub-contractor is responsible for his employees, tools and equipment. You are an independent entity and we do NOT intend to do anything to interrupt your relationship with the folks you use.
  • The subcontractor will be held responsible for damage to the premises caused by his workers for any reason.
  • The subcontractor will be held responsible for any items missing from the premises both during and AFTER the job is completed.
  • Heights Enterprises requires the names of workers entering the premises and reserves the right to bar them from entry for casue.
• We expect you to maintain a safe working environment at all times.
• All work requiring a permit must be permitted. It is the contractor's responsibility to obtain all permits and arrange all appropriate inspections and approvals.
• ALL work requiring local licenses or permits MUST be performed by licensed personnel AND MUST be authorized by permit from the municipality in which the work is performed. Work that requires a state licensed tradesman (e.g. electrician, plumber, etc.), MUST be performed by the licensed tradesman or under his supervision. WE are NOT looking for shortcuts to quality or to circumvent regulations.
• Permits must be displayed on site or as required by the municipality
• Unless agreed upon in writing otherwise the costs of all licenses and permits are to be borne by the subcontractor
• Final payments will not be made on work requiring permits until the project has passed the final inspection by the local building authorities.
• All work includes proper prep of work area and proper and complete clean up when tasks are completed. The standard for clean up shall be to return the work area and relevant related areas on premises to the same condition of cleanliness and neatness as before the work was started.
• Funds advanced by Heights Enterprises for the purpose of acquiring products or services necessary to the completion of your tasks must be accounted for and receipts must be submitted. Failure to provide an adequate accounting back up with receipts will result in the advance being treated as a payment and not a reimbursement.
• No surprises - if you have a circumstance that might cause some one to raise questions, I prefer a "heads up" phone call before it happens. In many cases I can head off unpleasant problems or clarify misunderstandings with advanced notice. Cooperation is a high priority.
• No unreasonably loud noise (radios, CD, gatherings, etc.) at any time is tolerated. When owners, agents, etc. are on premises music/noise is to be reduced to a minimum level so they may conduct whatever business they need to do undistracted.
• This is a work site - people not engaged in working should not be on premises no non-work activity should be performed on site.
• Relations with the neighbors must also be respected, often the premises are empty and the only feedback our customers are getting is from neighbors. In the event of a dispute, please let the neighbor win or let me know so I can smooth things out.
• If a worker HAS to smoke cigarettes, it must be done OUTSIDE and no butts can be left on premises.
• No illegal substances or consumption of intoxicating beverages can be tolerated at any time on the job site or in a manner that might impair the quality of the work being performed.
• The relationships between Heights Enterprises and its customers belong to Heights Enterprises. You are not to engage in any activity that might change same.
  • Solicitations for work or information from the customer or any other parties in any form that arise as a result of an engagement with Heights Enterprises must be referred back to Heights Enterprises. You will be engaged for resulting work you bring Heights Enterprises.
  • If the customer or his representative demands answers to significant questions, they should be referred back to Height Enterprises.
• The work contracted for is all the work the contractor is authorized to perform. If additional work is required beyond the agreed work order, permission must be granted prior to the task.
• Heights Enterprises reserves the right to terminate any work at any time for cause such as violation of these rules, unacceptable quality, lack of timeliness to name a few.
• Payment for work performed is for for completed tasks only. Partially completed tasks will not be paid for and Heights Enterprises will deduct from the paid work any costs incurred completing the tasks agreed to. Such costs shall not only include work performed by others, but work performed by Heights Enterprises and additional materials consumed.
• The subcontractor waives all rights to a mechanics lein for work performed on this job. Disputes over payment must be resolved with Heights Enterprises.
• Heights Enterprises reserves the right to change or add to the rules at any time.

Much of the above is common sense, but it is better to make certain we are all on the same page from the beginning.